How to deal with angry colleagues
You know the situation. You say something perfectly innocent to an individual and they just blow! In fact they do more than blow, they lose it completely and start to attack everything you say in an attempt to calm them down. You get angry. They get even more angry. And the whole thing is a disaster. So what do you do when someone loses it? This video and the text below gives you the steps to take. The first thing is quite hard - in fact very hard to do. Don’t take it…continue reading →